Saturday, March 22, 2008

comcast cameras to start watching you?

comcast cameras to start watching you?from newteevee: If you have some tinfoil handy, now might be a good time to fashion a hat. At the Digital Living Room conference today, Gerard Kunkel, Comcast’s senior VP of user experience, told me the cable company is experimenting with different camera technologies built into devices so it can know who’s in your living room.

The idea being that if you turn on your cable box, it recognizes you and pulls up shows already in your profile or makes recommendations. If parents are watching TV with their children, for example, parental controls could appear to block certain content from appearing on the screen. Kunkel also said this type of monitoring is theholy grailbecause it could help serve up specifically tailored ads. Yikes.

Kunkel said the system wouldn’t be based on facial recognition, so there wouldn’t be a picture of you on file (we hope). Instead, it would distinguish between different members of your household by recognizing body forms. He stressed that the system is still in the experimental phase, that there hasn’t been consumer testing, and that any rollout “must add value” to the viewing experience beyond serving ads.

Perhaps I’ve seen Enemy of the State too many times, or perhaps I’m just naive about the depths to which Comcast currently tracks my every move. I can’t trust Comcast with BitTorrent, so why should I trust them with my must-be-kept-secret, DVR-clogging addiction to Keeping Up with the Kardashians?

Kunkel also spoke on camera with me about fixing bad Comcast user experiences, the ongoing BitTorrent battle and VOD. But he mostly towed the corporate line on these issues (the monitoring your living room came up after my camera was put away).


update: comcast denies plan to monitor consumers
comcast denies plan to monitor consumersfrom paul joseph watson: Comcast has denied that it is developing camera devices built in to cable boxes that monitor consumers as they enter the room, despite the fact that Vice-President Gerard Kunkel admitted to a journalist that such a move would represent a "holy grail," and rival companies like TiVo and Microsoft have already filed patents for similar technology. A firestorm of controversy erupted last week after industry website newteevee.com carried an article by Chris Albrecht which revealed that Comcast was, "experimenting with different camera technologies built into devices so it can know who’s in your living room".

related: comcast pays stand-ins to keep protesters out of fcc hearing

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